360 Observability

From No Visibility to Managed at Scale

YuzeData gives you a single, comprehensive view of everything happening across your customer data environment

Making Your Sustainability Data Landscape Safe, Secure, and Easy to Operate

What You See

360 Observability delivers three layers of visibility in one unified view, giving your teams the intelligence to move from reactive operations to proactive ones:

 

Complete visibility isn’t the end goal… it’s the starting point. Here’s what it unlocks.

Deployment Health

Monitor and maintain the status of every customer deployment from a single operations view. When issues arise, the platform automatically identifies the potential cause and suggests the resolution, so your engineering team spends time on what matters, not on chasing integration failures.  

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Usage Analytics

Know which integrations your customers rely on most, which data flows are driving the highest value, and where bottlenecks are forming… before your customers tell you. Usage data is available by customer, geography, and product component, informing roadmap decisions and powering your customer success motion. 

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Agent & AI Observability - Powered by YuzeInsights

As AI agents become part of your product and your customers’ operations, visibility over their performance becomes just as critical as integration health. YuzeInsights tracks token usage, model versions, response confidence, and ROI across all agents, so you can demonstrate value, govern costs, and continuously improve AI performance at enterprise scale.

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What it Unlocks

Visibility is only valuable if it drives action. 360 Observability turns data about your integrations and agents into intelligence your
entire organization can act on across the three teams that need it most.

For Product

Understand gaps in customer connectivity before they become competitive vulnerabilities. See which integrations are most used, identify where you’re not yet open, and build a roadmap grounded in real ecosystem data. Know which agents are connecting to your MCPs and make it easier for them to do so.

For Customer Success

Identify at-risk customers before they churn, based on integration health signals, not gut instinct. Proactively reach out when usage patterns indicate expansion opportunities. Demonstrate the value of data connectivity at every renewal. The stickier and higher-value your integrations, the harder it is for customers to leave.

For Sales

Drive upsell on the areas of your product that matter most, informed by where data is flowing in and out. Know which capabilities are generating the most customer engagement and use that intelligence to build a more compelling expansion story around extra seats, new agents, and new workflow capabilities.

360 Observability

360 Observability is the intelligence layer that makes Customer Operations at Scale possible… and the foundation for Responsible AI. When you can see everything and manage everything, across every customer, every deployment, and every agent, you’re not just operating more efficiently. You’re building the governance infrastructure that enterprise AI requires.

Discover Customer Operations at Scale

Start with visibility. Build from there.

Our sustainability data experts will walk you through what 360 Observability looks like inside your customer environment and what it would mean for your product, customer success, and sales teams to have that intelligence in hand.

See it in Action